Accessibility statement

Prepared in November 2026.

1. Commitment

Tom Goldman, a sole proprietor operating the website tomgoldman.ca (the Site), wants the Site to be usable by as many people as possible, including people with disabilities and people using assistive technologies. This statement is voluntary. It describes the accessibility standard the Site aims for, the features that support it, known limitations and how to report a problem.

2. Standard

The target for the design and development of the Site is the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, published by the World Wide Web Consortium. This is consistent with the standard referenced by Ontario's Accessibility for Ontarians with Disabilities Act (AODA), which points to WCAG 2.0 level AA for websites of larger organizations, and with Canada's broader approach under the Accessible Canada Act.

The Site has not undergone an independent accessibility audit, and full conformance is not claimed. The current status is partially conformant: many requirements are met, and the known exceptions are listed in section 4.

3. Accessibility features

• The language of each page is declared in the code as English, so screen readers use the correct pronunciation.
• A skip link at the top of every page allows keyboard users to bypass the navigation and go straight to the main content.
• Content is organized with a logical heading structure, and subpages include breadcrumb navigation.
• Form fields have visible labels, and error messages are given in text, not by colour alone.
• Answers in question-and-answer sections use standard expandable elements that work with a keyboard.
• Images that carry meaning have text alternatives; purely decorative elements are hidden from screen readers.
• Animations are reduced when the operating system's reduced-motion setting (prefers-reduced-motion) is turned on.
• The Site works on phones, tablets and computers, and text can be enlarged up to 200 percent without loss of content.

4. Known limitations

• Some decorative elements use motion, including a scrolling strip of short phrases and rotating words in some page headings. These may be distracting for some people if reduced motion is not enabled in their system settings.
• Some small grey captions may have lower colour contrast than recommended.
• Embedded content from third parties, such as videos or maps, may not fully meet the target standard.
• External websites linked from the Site, including client websites, messaging services and booking tools, are outside the operator's control and may not be accessible.

These limitations are addressed progressively as the Site is developed.

5. Keyboard shortcuts

The Site does not define its own keyboard shortcuts. Standard browser shortcuts and the commands of assistive technologies can be used.

6. Reporting a problem or requesting another format

If any part of the Site is difficult to use, or if you need information in another format, for example a text version of something presented visually, please get in touch using the details on the Contact page. It helps to include the address of the page, a description of the problem, the browser and assistive technology you use, if any, and how you would like to be contacted.

I aim to acknowledge reports within one business day and to respond in substance within 14 days. If a fix cannot be made within that time, I will explain why, say when it is expected and, where possible, provide the information in an alternative way in the meantime.

7. Remote services

All services are provided remotely and there is no public office. Consultations usually take place by Zoom. If a video call is difficult for you, a consultation can be held in writing by email or a messaging app, or by voice only. Personal information shared in an accessibility request is handled as described in the privacy policy.

8. Technology and compatibility

The Site is built with HTML, CSS and JavaScript. It is designed to work in current versions of major browsers and with common assistive technologies, such as screen readers and screen magnifiers. Older browsers may display a simplified layout.

9. Review

This statement is reviewed when significant changes are made to the Site, and at least once a year.