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For franchisors and multi-location businesses

Marketing
for franchises

Marketing for franchises has to work twice: for the brand and for every single location. I build systems that give each outlet its own location page without breaking the brand.

Free: a 30-minute call, an action plan and a price range in writing.

Marketing for franchises: franchise owner showing a new franchisee around a freshly opened branded location
Gładko Tnący Barber, Poland

A network that
grew on local search

Read the case →
Growth[01]
9 locations

up from 3, in two years, with a website, CRM, ads, a chatbot and booking per location

Local search[02]
top 1–3

positions in Google and Maps for "barber + city" in its markets

How it works

Reviews that
win the next customers

Before calling, customers read reviews. I help you collect them and reply in a way that builds trust.

  • Review request after the visit
  • A reply to every review
  • Reviews visible on Maps and in AI
Where networks struggle

Strong brand,
weak locations

Franchise marketing often looks good at head office and invisible on the street.

01
Pages

One "Locations" page for all

A list of addresses. Someone searching for your service in a specific town finds an independent competitor instead.

02
Control

Franchisees going rogue

Without tools from head office, each owner builds their own page and ads, with their own logo version.

03
Trust

Ad fund with no reports

Franchisees pay into the marketing fund and cannot see what it did for their location.

What works for franchises

The parts of
a franchise system

  1. Location pages

    Each outlet with its own address, hours, team, photos, local services and reviews, written so it is not a copy of the others.

  2. Google profiles for every outlet

    Consistent names and categories, owners invited as managers, review replies on a schedule.

  3. Local campaigns from one account

    Search and Meta campaigns per location, with budgets split fairly and reports per franchisee.

  4. Franchise recruitment

    A separate section for prospective franchisees, with the model explained and enquiries going to development.

Process

From head office
to every outlet

CallYour network, locations, fund structure, and how much control franchisees have today.
Audit and planSearch visibility by location, site structure and ad accounts, plus a written plan and timeline.
BuildWebsite on a custom CMS with location pages, booking, CRM and tracking per outlet.
Roll outLocation by location, with monthly reports for head office and each franchisee.
Prices in CAD

Building blocks
for a network

Final prices in Canadian dollars. Ad budgets are paid directly to Google or Meta, often from the franchise ad fund.

■ Large website on a custom CMS[01]
from $11,900 CAD

One site, many locations, with a panel where each franchisee edits only their own page.

  • Location pages and store locator
  • Roles for head office and owners
  • Booking per location
  • Accounts and code in your name
Read about franchise websites→
SEO and Google Maps[02]
from $1,000 CAD/mo

Local rankings across your locations, quoted by network size after a short call.

  • Profiles for every outlet
  • Review routine
  • Report per location
Ask about local SEO→
Custom CRM[03]
$7,100 CAD

Leads routed to the right location, with visibility for head office.

  • Routing by postal code
  • Franchisee dashboards
Send a CRM brief→

Marketing for franchises: the brand sets the rules, the location wins the customer

People do not search for a franchise brand in the abstract. They search for a service near them: "barber in Red Deer", "tutoring Surrey", "oil change near me". Marketing for franchises has to make every location win that local search while keeping the brand consistent. That needs a system built at head office and used in every outlet.

The Gładko Tnący barbershop network in Poland is the clearest example from my own work. I built its website, CRM, ads, chatbot and booking per location. It grew from 3 to 9 locations in two years and holds top 1 to 3 positions in Google and Maps for "barber + city" in its markets. The principle carries over to Canada: each location needs its own page, its own Google profile and its own bookings, under one brand.

Location pages that are not copies

A common mistake is a template with the city name swapped. Search engines see through that, and so do customers. Good location pages include:

  • Address, hours and parking or transit notes
  • The local team, with real photos
  • Services and prices if they differ by location
  • Reviews from that location
  • Nearby landmarks and areas served
  • A booking or contact form that goes to that location

On a franchise website built on a custom CMS, franchisees can update their own page within limits that head office sets.

Google profiles at scale

Every outlet needs its own Google Business Profile, with consistent naming, correct categories and owner access managed from head office. Reviews should be answered within a few days, in a consistent voice. Franchisees can help, but someone needs to own the routine. Apple Business Connect and Bing Places deserve the same attention for customers on other devices.

Ad funds, transparency and trust

Most franchise systems collect a marketing fund. Franchisees accept it more easily when they see results for their own location. I structure Google Ads and Meta campaigns by location or region and report results per outlet, so head office and owners look at the same numbers.

Who What they see
Head office All locations, total spend, cost per lead, trends
Franchisee Their location's leads, bookings and spend
Development team Franchise enquiries by source

Franchise recruitment and Canadian rules

Recruiting new franchisees is its own marketing funnel: a section explaining the model, the support you provide, the ideal profile and the investment range, plus a form for development enquiries. Several provinces have franchise disclosure legislation, and recruitment marketing should never make earnings claims that are not supported by your disclosure. Your franchise lawyer should review that section.

In Quebec, the Charter of the French Language applies to websites, ads and signage, and Bill 96 tightened the rules. I work in English, so plan the French side with your own team or translator from the start rather than as an afterthought. Many franchisees in Canada are immigrant entrepreneurs, too, and recruitment pages in Ukrainian, Polish or Russian, which I can write myself, can reach a motivated audience.

For networks still at two or three locations, marketing for beauty salons or marketing for restaurants may be a closer starting point.

FAQ

Franchisors
usually ask

Should each franchisee have their own website?

Usually not. One strong domain with good location pages tends to rank better and keeps the brand consistent. Franchisees get their own page, their own Google profile and a login to update hours, team and local news. Head office keeps control of design and core content.

Are there rules for marketing to new franchisees?

Yes. Several provinces, including Ontario, Alberta, BC, Manitoba, New Brunswick and PEI, have franchise disclosure laws. Recruitment marketing should avoid earnings promises and stay consistent with your disclosure document. Your franchise lawyer should review that section; I write it carefully and keep it factual.

We have locations in Quebec. What changes?

Quebec locations need French at least as available as English, on the site, signage and ads, under the Charter of the French Language as strengthened by Bill 96. Trademarks have specific rules too. Tracking also needs consent under Law 25. I work in English, so French location pages and ads would come from your own team or translator, and I set up the consent side for tracking.

How do we split ad budgets fairly?

I set up campaigns per location or per region, with budgets matched to each outlet's share of the fund, and report results by location. Franchisees see what their money did, which takes much of the tension out of ad fund discussions.

Next step

How many locations
are you planning?

Tell me about your network and where you want to grow. I reply within one business day, or book a free 30-minute call.

  • 9 short steps
  • No obligation
  • I reply personally
What happens after you send it
  1. I reply within 1 business dayPersonally, by email or on WhatsApp, whichever you prefer.
  2. A 30-minute call, freeI ask about your business, customers and budget. Beforehand I review your website and ads.
  3. A proposal with a price, in writingWhat I’ll do, by when and for how much. You decide with no pressure.
MarketingStep 1 of 9

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