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Case study · Żywiec, Poland · pizzeria

Da Diego:
online orders worth PLN 15,000+ a month

Da Diego is a pizzeria in Żywiec, Poland. I built a website with online ordering, a CRM and ads. Today over PLN 15,000 a month (about C$5,500) in delivery orders comes through the restaurant's own site, and it ranks first in Google for “pizza Żywiec”.

Da Diego pizzeria website home page with online ordering, built by Tom Goldman
Results

Orders through
the restaurant's own site

PLN figures with an approximate conversion to Canadian dollars.

Delivery orders[01]
PLN 15 K+ / month

through the website, about C$5,500 a month.

Google[02]
#1

for “pizza Żywiec”.

Project at a glance

In short

Industry

Restaurant, pizza and delivery

Location

Żywiec, Poland

Scope

Website with online ordering, CRM, ads

Website

dadiego.pl

Scope

What I built

  1. Ordering website

    Menu, basket and checkout on the restaurant's own domain, so orders don't depend on a delivery app.

  2. CRM

    Orders and customer details in one place, ready for repeat-order campaigns.

  3. Ads

    Local campaigns that send hungry people straight to the menu, not to a homepage.

  4. Local visibility

    The site and listing work together so the pizzeria shows first when people in town search for pizza.

Menu with an order basket on the Da Diego restaurant website for delivery orders

Menu with a basket: customers order delivery without calling

The task

Restaurants that rely on delivery apps give away a commission on every order and don't own the customer relationship. Da Diego wanted orders to come through its own website, with customer data the restaurant keeps.

The solution

I built a website where customers browse the menu, add dishes to a basket and order delivery directly. Orders and customers go into a CRM. Local ads send people to the menu, and the site was set up to rank for the searches people in Żywiec actually use.

The result

Over PLN 15,000 a month (about C$5,500) in delivery orders comes through the site. The restaurant ranks first in Google for “pizza Żywiec”. Every one of those orders is on the restaurant's own system, not a third-party app.

Why owning the orders matters

An order placed on your own site costs no app commission, and the customer's details stay with you. That makes it possible to bring people back with a simple message about a new dish or a weekday offer, something a delivery app will never do for you.

For restaurants in Canada

The same idea works in any Canadian town: your own ordering site, local search and ads that point to the menu. See marketing for restaurants, or start with an e-commerce website built for online orders. Local SEO keeps you visible in Maps.

Services used

What this
project included

Take orders on
your own website

Tell me how you take orders now and which apps you use. I'll show you what your own ordering site could look like.