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Case study · Warsaw, Poland · jewellery

Kagenoishi:
a sales website for a jewellery brand

Kagenoishi is a jewellery brand from Warsaw. I built its sales website, an order CRM, ads and a bot, so the brand can sell online without managing orders in private messages.

Kagenoishi jewellery brand sales website home page, built by Tom Goldman
Project at a glance

In short

Industry

Jewellery

Location

Warsaw, Poland

Scope

Sales website, order CRM, ads, bot

Website

kagenoishi.com

Scope

What I built

Sales website

Product pages that tell the story behind each piece, with price and ordering on the brand's own domain.

Order CRM

Every order tracked from payment to dispatch, so nothing depends on memory or a spreadsheet.

Ads

Campaigns to bring buyers to the products, set up and ready for launches.

Bot

Answers common questions about sizes, materials and delivery, any time of day.

The project has just launched; I'll share results once there are hard numbers.

Kagenoishi product page with jewellery photo, story, price and order button

A product page: photo, the story behind the design, price and order

The task

Small jewellery brands often start by selling through social media messages. It works for the first few dozen orders, then it becomes chaos: payments, addresses and custom requests scattered across chats. Kagenoishi needed its own store and a system behind it.

The solution

I built a sales website where each piece has its own page with photos, its story and the price. Orders flow into a CRM built for tracking them through to dispatch. Ads are set up to bring buyers in, and a bot answers the usual questions about materials, sizes and delivery.

What was hardest

Jewellery sells on detail and emotion, and both are easy to lose on a small screen. Product pages had to show the pieces clearly on a phone while still leaving room for the story behind each design, which is often the real reason someone buys.

Results

The project has just launched; I'll share results once there are hard numbers.

Why a brand needs its own store

Social platforms are great for attention but poor at handling orders. A store on your own domain keeps customer data with you, works with ads and search, and makes every product page something you can share. The CRM behind it is what keeps the brand sane when orders grow.

For product brands in Canada

If you sell jewellery, fashion or handmade goods, see marketing for fashion brands and how I build e-commerce websites. For paid traffic, Google Shopping ads usually come first.

Services used

What this
project included

Move your orders
onto your own store

Tell me what you sell and how orders reach you now. I'll show you what a store and an order CRM would change.